Cancellation Policy
Cancellation & Rescheduling Policy
We understand that schedules can change. To protect our coaches’ time and facility resources, the following policies apply to all lessons, training sessions, and programs.
Rescheduling Policy
Lessons may be rescheduled at no charge if requested 12 hours or more before the scheduled start time.
Rescheduling requests made less than 12 hours before the lesson start time will incur a $45 rescheduling fee.
All rescheduled lessons must be completed within 30 days of the original lesson date.
Only one complimentary reschedule per lesson is permitted.
Cancellation Policy
Cancellations made 12 hours or more before the scheduled start time may be credited toward a future lesson.
Cancellations made less than 12 hours before, or failure to attend without notice (no-call/no-show), will result in:
forfeiture of the session and
a $45 late cancellation fee.
No-Show Policy
A no-show is defined as failing to attend a scheduled lesson without prior communication.
No-shows will automatically be charged the $45 fee, and the session will not be refunded or rescheduled.
Payment & Enforcement
Fees must be paid prior to scheduling any future lessons.
By booking a lesson, you agree to all terms in this policy